The official SKECHERS webstore in Finland - the largest selection of SKECHERS in Scandinavia. For questions, please call customerservice +45 75 10 19 80

Frequently Asked Questions

Products

Of course we have a size guide. Du will find the size guide on all product pages as well as in the page footer. Please notice, the size guide is only guiding.

Do like this:

Place your foot on a piece of paper and draw the outline of your foot.
Measure the length of your drawing, choose the relevant category below and look at the european size that equals the measurement.

Example: A 24 cm womens foot equals a european size 37.

Kids: All sizes
Women: SKECHERS womens shoes are generally larger than other brands
Men: SKECHERS mens shoes are generally the same size as other brands

SKECHERS Performance is traditionally shoes for sports. The shoes are meant for runnig, fitness, golf, long walks and other sports activities. They are easy to identify, by looking at the insole of the shoe. Typically in Performance shoes you will find a green insole with the brand GOGA Run/Max/Mat or simply the SKECHERS Performance logo. You can find all SKECHERS Performance shoes in the Performance category

SKECHERS Liftstyle are all other shoes in our broad range of styles. Most of our Lifestyle shoes uses the world famous Memory Foam in the insoles.

When our shoes are highlighted in a magazine, you will usually also find the name of the shoe or the product number along with the image. If you have this information, you can use our on page search.

If you cannot find the specific item, please contact our customerservice, who are more than happy to help

There are a lot of things you can do, to take good care of your shoes. Read our shoe care guidelines right here.

Ordering & delivery

If your are experiencing technical problems at checkout or in general use of our site, please contact our customer service, who are more than happy to help you.

When checkout is succesfully completed we immediately send you an order confirmation.

I some rare cases order confirmations ends up in your SPAM-filter. Look in your mailbox under "SPAM" or "unwanted mail".

You should especially be aware of your spam-filter, if you are using Hotmail, Live-mail or Outlook-mail.

If you have ordered before 12:00, we will send the package the same day. You usually receive your package 4-5 business days after shipment from our warehouse. Delivery time may be longer at times. Feel free to contact us if you think your package has been a long way. You will receive an SMS and an email from either GLS or PostNord when your package is ready for pickup.

Find the online store customer service opening hours here

Our SKECHERS Stores has different opening hours depending on where they are located. You can find our stores in the Store Locator

No, we do not offer click and collect.

Returns & warranty

It is very easy to make a return. Please follow our Returns guideline.

If the shoes are bought in the online store, please contact customer service

If the shoes are bought in one of our SKECHERS Stores, please contact the store.

Dig you buy the shoes at another dealer, please contact this dealer.

As soon as we receive the returned shoes, we will make the refund. According to our terms and conditions, we refund the money within 14 days.

We certainly do not hope, that you need to make a complaint. But we know that mistakes happen. Please get in touch with us at info@skechers.dk

You find more information about complaints, please read about our Warranty

Miscellaneous

SKECHERS Nordic is in constant growth, so we are occasionally seeking new colleagues

Find our open positions right here

Yes, this is THE official SKECHERS online store in Finland. The owner of this online store is the Danish company Sports Connection ApS, who is the official SKECHERS distributor in Denmark, Norway, Sweden and Finland.